Case Studies

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Canadian Case Studies

French Canadian Case Studies

International Case Studies

Canadian Case Studies

Building Psychiatric Clinical Research Capacity in Low and Middle Income Countries: the Cuban-Canadian Partnership Project, by Stan Kutcher, Bianca Horner, Colleen Cash, Martha Fors Lopez and Maria Amparo Pascual (10/03/2010)

Improved Organizational Performance through the Interdisciplinary Provision of Services: A Case Study of an Economic Evaluation of Pharmacist Dosing of Warfarin by Tom Wesson, Glen E. Randall, David Barrows and Jimmy Fung, Schulich School of Business, York University, Toronto, and DeGroote School of Business, McMaster University, Hamilton, Canada (31/5/2006)

Citizen Engagement in Policy Development and Priority-setting: The Health Products and Food Branch Public Advisory Committee, by Roger Farley, Director General in collaboration with Sylvie Cantin, Director, Public Involvement and Shari Silber, Senior Public Involvement Officer, Office of Consumer and Public Involvement, Health Products and Food Branch, Health Canada (30/03/2005)

Policy Choices for Contemporary Canada: The emerging role of fathers as primary caregivers by Deborah L. Norwood, Nipissing University, Canada (30/03/2005)

World Changers: Successful Partnership for Housing Rehabilitation by Louis R Hill, Jr (24/03/2004)

Mapping for the Visually Impaired (24/03/2004)

Federal-Provincial Business Registry Services and Payment System: Offering Electronic Inter-jurisdictional Services Based on Business Needs by Stuart MacLean (12/12/2002)

Management Tools For Creating Government Responsiveness: The Liquor Control Board of Ontario as a Context for Creating Change by Rosemary McInerney and David Barrows (05/11/2002)

Factors for Success in Participative Community Planning: Lessons from a Case Study in Child Welfare in the Province of Alberta by Peter Gabor and Ian Greene (06/07/2002)

Potential Impacts of Compressed Work Week on Access to Services in a Small Government Operation in Canada: The Case of the Product Safety Program of Western Region by Ivy Chan (23/07/2001)

Negotiating Labour Market Development Agreements
by Herman Bakvis and Peter Aucoin, March 2000 (16/12/2000) & (11/08/2001)

Canadian Food Inspection Agency (CFIA) by Eleanor Glor (01/04/2000)

Case studies on alternate service delivery published by the Government of Canada (20/05/2003) The Government of Canada has removed these case studies from its website.

Geomatics Canada Access on the World Wide Web (21/01/1998) & (08/17/2001)

FORINTEK CANADA CORPORATION: The Government of Canada's First Privatization: Federal-Provincial-Private Sector Partnerships (21/01/1998) & (08/17/2001)

Good Practices in Citizen-Centred Service (05/20/1999)

A Case of Innovation in a Government Setting An innovative government web site: Industry Canada's Strategis http://strategis.ic.gc.ca/ (24/07/1999)

Confrontation, Compromise and Cooperation - The Development of a Labour/Management Strategic Alliance in the National Defence Ship Repair Unit, Atlantic (29/06/1999)

Empowerment and Workforce Adjustment in the Niagara Area Office Of Human Resources Development Canada (03/09/1999)

The Metropolis Project (03/09/1998)

Application of Creative Problem Solving Processes to R&D Planning: A case study in Urban Roads Technology Research by J. André Potworowski, Guy Y.Félio and J.H.LaVeme Palmer (21/02/1998)

French Canadian Case Studies

Participation des citoyens et des citoyennes à l'élaboration des politiques et à l'établissement des priorités le Comité de consultation publique pour la Direction générale des produits de santé et des aliments, par Dr. Roger Farley, directeur général, en collaboration avec Sylvie Cantin, directrice, Participation du public et Shari Silber, agente principale de participation du public, Bureau de la participation des consommateurs et du public, Direction générale des produits de santé et des aliments, Santé Canada (6/10/2005)

Différents modes de prestation de service. Pas encore disponible. Cas; sites et publications connexes Pas encore disponible. Pratiques exemplaires d'un service axé sur les citoyens

Études de cas: Diversification des modes de prestation des services, Secrétariat du Conseil du Trésor du Canada

Une étude du Project Métropole

Utilité d’un référentiel de la qualité qui soit cohérent avec la mission, par Yvon Legris (12/17/2009)

Participation des citoyens et des citoyennes à l'élaboration des politiques et à l'établissement des priorités: le Comité de consultation publique pour la Direction générale des produits de santé et des aliments, par Dr. Roger Farley, directeur général, en collaboration avec Sylvie Cantin, directrice, Participation du public et Shari Silber, agente principale de participation du public, Bureau de la participation des consommateurs et du public, Direction générale des produits de santé et des aliments, Santé Canada (01/03/2005)

International Case Studies

From NASA to EU: the evolution of the TRL scale in Public Sector Innovation, by Mihály Héder (09/04/2017)

Small is Beautiful: Knowledge Management and Budget Reform in a Rural County, by Pamela A. Mischen, Binghamton University and Thomas A.P. Sinclair, Department of Public Administration, Binghamton University, Binghamton, New York. (04/04/2017)

Solid Waste Management in Chennai: Lessons from Exnora, by Niyati Mahajan, Graduate School of Social Sciences, Waseda University, Tokyo, Japan (04/05/2016)

Toward a National Innovation Strategy: A critique of Ghana’s Science, Technology and Innovation Policy, by Smith Oduro-Marfo, (27/12/2015)

The Institutionalisation of Graffiti in Higher Education Institutions: Saudi Innovation, by Abdulrahman Essa Al Lily, Department of Educational Technologies, King Faisal University, Saudi Arabia. (20/8/2015)

Promoting innovation in SMEs in developing countries: Case study of Costa Rica’s PROPYME program, by José Guimón, Department of Development Economics, Universidad Autónoma de Madrid, Madrid, Spain, (20/8/2015)

“The Killing Fields” of Innovation: How to kill ideas, by Karen Ingerslev, Copenhagen Business School, Denmark (3/12/2014)

Turning Stone into Gold and Silver into Stone: On the importance of studying innovation, by Jarle Moss Hildrum, Oslo, Norway (11/11/2014)

Adoption of web-based technologies in pursuit of work productivity and creativity within the public sector in South Africa, by Blessing Mbatha, Department of Communication Science, University of South Africa. (20/12/2013)

The Whitehall Innovation Hub: An emphasis on Capabilities and Connectivity, by Su Maddock, University of the West of England and Manchester Business School, University of Manchester (24/12/2012)

Saving Fido: A Case in the Privatization of Local Animal Control Services, by Julie Pietroburgo, Southern Illinois University Edwardsville, USA (1/07/2012)

Internet Usage in a Malaysian Sub-Urban Community: A Study of Diffusion of ICT Innovation, by Ali Salman, School of Media and Communication Studies and Mohd Safar Hasim, Institute of West Asian Studies, Universiti Kebangsaan Malaysia (25/08/2011)

Modelling cost-benefit analysis in a data-scarce environment: developing a heuristic tool, by Mark O’Brien, University of Liverpool, United Kingdom (28/12/2010)

Centres of Excellence in Africa: The Contribution of CESPAM in Public administration in the SADC Region, by M.H. Lekorwe, (10/03/2010)

Building Psychiatric Clinical Research Capacity in Low and Middle Income Countries: the Cuban-Canadian Partnership Project, by Stan Kutcher, Bianca Horner, Colleen Cash, Martha Fors Lopez and Maria Amparo Pascual, (10/03/2010)

Innovating in the German Public Sector: How a Think Tank Frames the Debate on NPM, by Rick Vogel and Jetta Frost, University of Hamburg, Germany (05/10/2009)

Challenges for Urban Environments in the Implementation of Dual Language Programs, by Lucia Buttaro, Adelphi University, USA. (05/10/2009)

Inspiring the Future of Mental Health and Addictions in New Zealand: The Blueprint Executive Leadership and Management Programmes, by Sally Pitts-Brown & Janet Peters, New Zealand (25/02/2009)

Growing To Work Enterprise: Enhanced Client Empowerment Accomplished via Innovations in a Local Welfare-To-Work Program by Marvin Pichla, Thumb Area Michigan Works! Agency, Marlette, Michigan, USA (12/05/2008)

Alleppey Tourism Development Cooperative: The case of network advantage, by Babu P. George, Assistant Professor of Tourism, University of Southern Mississippi, USA (30/10/2007)

Challenging Trauma: by Manoj Joshi: Sahara Arts & Management Academy, Lucknow, India (30/10/2007)

The Journey of a Creative Thought Leader: by Su Maddock, National School of Government, Manchester Business School, United Kingdom (30/4/2007)

Sky-High Innovation in the Boardroom: Theory-Z for Boards by Larry R. Vandervert, American Nonlinear Systems, Spokane, Washinton, USA (15/10/2006)

Surviving the Innovation Paradox: the Case of Megaproject X, by Marcel Veenswijk, Vrije Universiteit, Amsterdam, The Netherlands (15/10/2006)

A video of Ev Rogers, the Innovation pioneer by Dr. Glenda R. Balas, University of New Mexico (producer/writer) and Jason Balas, University of Oklahoma (videographer/editor) (15/10/2006)

Empowerment through Service-Learning: Teaching Technology to Senior Citizens by Sally R. Beisser, School of Education, Drake University, Des Moines, IA, USA and Stuart W. Shulman, Center for Social and Urban Research, University of Pittsburgh, Pittsburgh, PA, USA (30/03/2005)

The Best and the Brightest: Fostering Innovation and Community Involvement in Small Colorado Communities by Kathryn Cheever and Robert Clifton, both of Center for NEW DIRECTIONS in Politics and Public Policy; and Aden Hogan, Town Administrator, Town of Parker, Colorado, USA (30/03/2005)

Empowerment in Local Government Administration: The Case of Elgin, Illinois by Heidi O. Koenig, Division of Public Administration, Northern Illinois University, DeKalb, Illinois 60115 (30/03/2005)

From Citizen Expression to Engagement and Empowerment: The Case of Olympia, Washington by Alicia Seegers Martinelli, The Evergreen State College, Olympia, WA, USA (30/03/2005)

Netti-Nysse: the Internet bus in the City of Tampere by Elina Harju (14/02/2003)

The Participative Budget in Porto Alegre: Insights from a Study Visit of a Canadian Councillor by Clive Doucet (30/08/2002). - Read a comment on this paper (15/04/2004).

 

Case Studies from the First Quality Conference for Public Administrations in the EU (introduction)

The Finnish Parliamentary Committee for the Future: Innovation in Finland by Paula Tiihonen (16/04/1998)

Last updated: September 4 2017