1999

Change Management: A Look at Models of Change

1999 (04-2-6f) Innovation et prise de risque dans l’administration fédérale: Le rôle et la perspective du Bureau du vérificateur général du Canada

1999 (04-2-5f) Innovation et prise de risques: Une perspective d’Industrie Canada

1999 (04-3-8) Good Practices in Citizen-Centred Service

1999 (04-3-9) A Case of Innovation in a Government Setting: An innovative government web site: Industry Canada’s Strategis

2000 (05-1-4) Innovating with Integrity: How local heroes are transforming American government, by Sandford Borins

1999 (04-1-04) Magic, Innovation and Decision Making

1999 (04-3-3) Innovation in American Government: Challenges and Dilemmas, by Alan A. Altshuler and Robert D. Behn, eds.

1999 (04-1-05) The Third Culture

1999 (04-1-06) National Performance Review Employee Survey Results