2004 (09-1-10) The Collaborative Work Systems Fieldbook: Strategies for Building Successful Teams, by M. M. Beyerlein, G. Klein, and L. Broedling (eds)
2004 (09-1-02) The Process of Engagement: Examination of management values as a change strategy in Veterans Affairs Canada
2004 (09-1-03) Critical Challenges of the Learning Red Zone: Senior Managers in Empowering Organizational Change
2004 (09-1-09) Agents of Change: Crossing the Post-Industrial Divide, by C. Heckscher, M. Maccoby, R. Ramirez, and P.E. Tixier
