Finding People Faster: How Transport Canada used innovation, teamwork and technology to stop a looming crisis in its tracks
Comment trouver des gens plus vite: Comment Transports Canada a eu recours à l’innovation, au travail d’équipe et à la technologie pour éviter qu’une crise imminente ne survienne
2003 (08-4-08) The Politics of Public Management: The HRDC Audit of Grants and Contributions, and Agents of Change: Crossing the Post-Industrial Divide.