Volume 13, Issue 1 2008

A Special Issue on Client Empowerment

Edited by Monica Dowling

1. Introduction to the Special Issue, on Client Empowerment by Monica Dowling, Open University, Milton Keynes, UK

Scholarly-Style Articles:

2. Democratising Social Work – A Key Element of Innovation, From ‘client’ as object, to service user as producer, by Peter Beresford, Centre of Citizen Participation, Brunel University, UK and Suzy Croft, St John’s Hospice, London, UK

3. Client Empowerment and Quality Assurance, by Monica Dowling, Open University, Milton Keynes, UK

4. Meaning-Making and Client Empowerment, The Basic Needs Incentive Model by Una Medina and Mario Rivera, University of New Mexico, Sharon Rogers, Public Service Company of New Mexico, and Christina Shapiro, Webster University, all of Albuquerque, USA

5. Innovation still needed? Service User Participation in Social Care Services and Practice-led Management by Janet Seden, Open University, Milton Keynes, UK

6. Biography as empowerment or appropriation, research and practice issues by Joanna Bornat, Open University, Milton Keynes, UK and Jan Walmsley, Honorary Research Fellow, Norah Fry Research Centre, University of Bristol, UK

7. Commentary: Client Involvement in Public Administration Research and Evaluation, by Richard H. Beinecke, Department of Public Management, Suffolk University, Boston, USA and Jonathan Delman, Executive Director of Consumer Quality Initiatives Inc. (CQI Inc.), USA

8. Knowledge-based Services with Information and Communication Technologies ICT) Support – A tool for Women Empowerment by Rekha Prasad, Faculty of Management Studies, Banaras Hindu University, Varanasi, India

Case Study

9. “Growing To Work Enterprise”, Enhanced Client Empowerment Accomplished via Innovations in a Local Welfare-To-Work Program by Marvin Pichla, Thumb Area Michigan Works! Agency, Marlette, Michigan, USA

Book Reviews

10. Service User and Carer Involvement, by Mo McPhail, Reviewed by Howard A. Doughty, Faculty of Applied Arts & Health Science, Seneca College, CANADA

11. Health and Social Care: Establishing a Joint Future? by Alison Petch, Reviewed by Howard A. Doughty, Faculty of Applied Arts & Health Science, Seneca College, CANADA

12. Good to Great and the Social Sectors, A monograph to accompany Good to Great (why business thinking is not the answer) by J. Collins, Reviewed by Raymond A. Lemay, Services to Children and Adults, Plantagenet, CANADA


Editors: The Innovation Journal is seeking a volunteer Discussion Papers editor.

Thank you to the other editors: Ken Russell, Howard Doughty, Sanni Yaya, Ian Roberge, and the new Case Studies Editor, Susan Paddock of the University of Wisconsin.

Calls for Papers: The deadline for receipt of papers for the special issue on Complexity and Innovation is June 1, 2008. We are also interested in papers on Innovations involving Women in Arab Countries, Creativity, Innovations in Ethics, and Innovations in Local Government. As always, we are interested in articles in English et en français and papers on any public sector innovation topics for open issues. For more information, see the Call for Papers at: http://www.innovation.cc/call_for_papers.htmhttp

Sponsorship Opportunities: Sponsorship opportunities are available for The Innovation Journal. Contact the Editor-in-Chief, Eleanor Glor, at eglor@magma.ca.

Indexing TIJ: Part of the process in the development of any journal’s visibility and legitimacy is inclusion in Thomson’s ISI index. Thomson only accepts about 20% of the journals that apply for inclusion each year. We could do with a little help to increase our odds of success. Thomson has a website where you can recommend journals for inclusion.

The address of the site is:

Would you mind taking a moment to visit this site and completing the short recommendation form there? To help you do that, the publisher is Eleanor Glor, and I think a unique feature is that TIJ focuses on innovation in the public sector and offers separate sections for practitioner-oriented and scholarly-style papers. If readers and contributors to TIJ complete this form, then our chances of TIJ being included increase. If TIJ is included in this index it should be taken up by more libraries around the world, therefore increasing its readership (or at least its visibility to its potential readership). Many thanks for your assistance.

Published May 01 2008

Last updated: December 22 2018