Innovation Case Studies: Alternate Service Delivery

Case studies of alternate service delivery in the Government of Canada can be found at: http://www.tbs-sct.gc.ca/asd-dmps/db/td_e.asp The Government of Canada has removed these case studies from its website.

including:

  • Canada Service Business Centres
  • Commercializing the Air Navigation System
  • Employee Takeovers
  • Local Airport Authorities
  • Selling the Canadian National Railway Company
  • Streamlining Food Inspection

Related links and publications: http://www.tbs-sct.gc.ca/asd-dmps/rlp_e.asp The Government of Canada has removed these case studies from its website.

Alternative Service Delivery in the Ontario Public Sector (1999) Ontario Public Service Restructuring Secretariat | August 1999 1,391 K PDF http://www.iccs-isac.org/en/pubs/asd_on.pdf.pdf

 

Updated May 20, 2003

Last updated: March 3 2015