Canadian Public Sector Quality Association website:

Government of Canada Quality Service Resources, including Guides:

Innovation and Quality Services Group, Treasury Board Secretariat of Government of Canada

Links to quality sites of the Office of the Secretary of Defense, Quality Management Office

National Quality Institue (Canadian)

Public Sector Quality Fair

United Kingdom Guide to Quality Programs:
Phase 3 of the UK’s Public Sector Benchmarking project encouraged self-assesment in public sector organizations, using quality schemes. The Cabinet Office has published a guide to quality programs and how they interrelate. The Guide is available at:
Source: Focus, Public Management Newsletter, PUMA, OECD. Sept-Oct 1999, No. 14

The W. Edwards Deming Institute Site


Updated June 06, 2001 Revised Nov 2009

Last updated: June 3 2015