PUMA Work on Performance Management:

The International Benchmarking Network's Database of Links gives you access to world wide websites about public sector benchmarking and other benchmarking networks.


Agriculture and Fisheries and Forestry (0)
Culture (1)
Defence (8)
Education (10)
Energy (1)
Environment (3)
Finance (4)
Health and Social Security and Welfare (11)
Housing (2)
Information Technology and Telecommunication (8)
Miscellaneous (20)
Other Networks (9)
Regional and Local Affairs (23)
Research and Development (4)
Transportation (4)

Found at:

U.S. National Partnership for Reinventing Government


Best Practices Report
Customer-driver Strategic Planning
One Stop Customer Service
Performance Measurement
Resolving Customer Complaints
Telephone Service


Updated December 18, 1999

Last updated: June 3 2015