Past Book Announcements

A City Reframed. Managing Warsaw in the 1990s

Barbara Czarniawska

Sweden: Harwood Academic Publications

Description: Management of big cities is a relatively unresearched area, as compared to city planning and city governance. A study of Warsaw city management reveals the transformation process typically found in European countries in political and economic transition. In "A City Reframed", Czarniawska conceptualizes city management as an action-net under transformation, where three types of actions are in focus:

  1. "muddling through" or coping with daily problems;
  2. "reframing", or changing the frame of interpretation of the world in order to take successful action and
  3. "anchoring" the testing of new ideas on potentially involved parties in order to secure cooperation or minimize resistance.

"Muddling through" is central to management in Warsaw, as it no doubt has always been: it is this "muddling through" that makes cities function.

-Contact: Gerard Greenway (,
Tel: +44 (0) 118 952 0314

Public Management -
Innovative Konzepte zur Fuehrung im oeffentlichen Sektor

Thom, Norbert / Ritz, Adrian

Gabler, Wiesbaden 2000
387 pp., 109 fig.
81 SFr. resp. 89 DM plus carriage charges

Can be ordered in any bookshop or on

Civil Service Systems in Central and Eastern Europe

Tony Verheyen (Editor)

I would like to draw your attention to a new book published by Edward Elgar Publishing, Inc UK entitled CIVIL SERVICE SYSTEMS IN CENTRAL AND EASTERN EUROPE (edited by T.Verheyen).

The book (a) comprises nine country studies carried out according to a research protocol developed by the Civil Service Research Consortium, a joint initiative of the University of Leiden and the School of Public and Environmental Affairs at Indiana University and (b) provides actually the first comprehensive comparative analysis of the emerging civil service systems in former communist countries.

Ordering information can be obtained from the publisher-


Sylvia Horton and David Farnham (Editors)

Macmillan Press World, London and St Martin's Press, New York 1999

Price and terms: Paperback $16.50 (05), Hardback $49.50 (05)
ISBN 0-333-73741-5 0-333-73740-7

This wide-ranging text analyses the key developments and changes in the management of public services in Britain during the 1990s. Designed as a successor to the editors' highly successful Managing the New Public Services, the book places public management and, in particular, New Labour's 'Third Way', in its economic, political and historical context, including the impact of globalisation and European integration. Extended case studies illustrate and highlight key stages in the transformation of management and the book concludes with an evaluation and critique of two decades of managerial reform and a discussion of the way forward in the new millennium.

The Macmillan Press World wide web site is at URL:

Creativity: Flow and the Psychology of Discovery and Invention

Mihaly Csikszentmihalyi

Harper Collins, 1996
356 pages

This book is about what makes life worth living. The creative excitement of the artist at her easel or the scientist in the lab comes as close to the ideal fulfillment as we all hope to, and so rarely do. Professor Csikszentmihalyi interviewed more than ninety of possibly the most interesting people in the world - people like actor Ed Asner, authors Robertson Davies and Nadine Gordimer, scientists Jonas Salk and Linus Pauling, and Senator Eugene McCarthy - who have changed the way people in their fields think and work to find out how creativity has been a force in their lives.

Here Professor Csikszentmihalyi builds on his flow theory, profiling individuals who have found ways to make flow a permanent feature of their lives and at the same time have contributed to society and culture.

Professor Csikszentmihalyi explores why creative people are often seen as selfish and arrogant (even though they are not) and reveals that the idea of the tortured genius is largely a myth. He argues that creativity needs to be cultivated not only in traditionally creative fields like sciences and arts, but also in business, government, and education.

This book is not so much about everyday "creativity" that we all experience but the kind of creativity of artists, scientists, and others that can transform our culture and the way we look at the world. By studying the creative lives of exceptional people, Professor Csikszentmihalyi shows us how we can all enhance our everyday lives. His goal is to help us better understand a way of being that is more satisfying and fulfilling.

Reinventing Government in the Information Age:
International Practice in IT-Enabled Public Sector Reform

Richard Heeks (Editor)

ISBN 0-415-19037-1

The study focuses on identifying and differentiating successful and unsuccessful management approaches to use of IT for government and public sector reform. This is complemented by a dozen case studies from the US, UK, mainland Europe and beyond, dealing with a wide range of reform initiatives. The book provides an educators' guide to using the cases for individual and class training.

Further details and order/examination copy information from:

Dr Richard Heeks
Senior Lecturer, Information Systems & Development
Institute for Development Policy & Management
University of Manchester
Precinct Centre
Manchester M13 9GH U.K.

TQM & Innovation: Proceedings of the 4th International Conference on ISO 9000 and TQM

The ICIT was inaugurated in the UK in April 96 by Sam Ho, the first professor of Strategy & Quality in the country. Riding on the successes of the 1st-3rd ICIT, the 4th ICIT used "Learning for Innovation" as a theme for the further development of ISO 9000 and TQM.

The 4th ICIT (7-9 Apr 99) was attended by over 200 delegates from 20 countries, including 100 overseas presenters including Australia, Canada, Hong Kong, Japan, Netherlands, Singapore, UK & USA.

Editors of 16 supporting international journals have attended the conference as there are good quality papers for their journal publications. The Conference Proceedings is published as a 860-page hard-bound textbook titled "TQM & Innovation" (ISBN 962-85264-4-8).

Paper Sub-themes:

1. Innovation via TQM & Learning [12 papers]
2. ISO 9000 (incl. ver. 2000) [14 papers]
3. ISO 14000 & 5-S Practice [7 papers]
4. Business Process Re-engineering [13 papers]
5. Quality Function Deployment [8 papers]
6. Quality Tools & Techniques [13 papers]
7. Leadership & Organisational Development [8 papers]
8. TQM Learning & HRM [14 papers]
9. Business Excellence (BE) & Quality Awards [8 papers]
10. BE in Manufacturing & Construction [12 papers]
11. BE in Services & Education [12 papers]
12. BE in Public & Health [9 papers]

For abstracts of the 130 papers and further information, please visit:-

Prof. Sam Ho
Chair, 4th ICIT
School of Business, HK Baptist University.

Professions, New Public Management and the European Welfare

Mike Dent, Maggie O'Neill and Carl Bagley (Editors)

STATE 1999
ISBN 1 897 898 46 0
Price: 15 £

As we move towards the millennium, public sector professionals across Europe find themselves increasingly subject to managerial scrutiny and new systems of control. The professions are in transition and the traditional boundaries are being redrawn. The contributors to this volume review developments in the European scene, especially in relation to the social services and the health professions. Public provision of the welfare services has undergone radical changes over recent years. Initially driven by the rhetoric of the market, the reconfiguration of these services has continued within the new discourse of New Public Management. Such changes will continue to have significant implications for the professions working within health and social services. Conceptions of autonomy and accountability will continue to be redefined, as will the relationships between professions, state and clients.

The collection is in three parts.
Part I reviews and analyses current developments at a macro level.
Part II explores commonalties and differences between a number of European countries and systems.
Part III draws together four case studies that illustrate and extend the analysis of professional work in nursing and social work.

The Contributors
Jim Barry, Sven Bislev, Maria Blomgren, Viola Burau, John Chandler, Heather Clark, Mike Dent, John Harris, David Jary, Cecilia Lindholm, Yota Papageorgiou, Mike Saks, Dorte Salskov-Iverson, Caroline Waks, Vicky White, Sue White, Peter Woolliams.

To order a copy please contact Staffordshire University Press on Tel:
+44 (0) 1782 295782 or email:

Claire Mason
Staffordshire University Press

Global Warning!

Olov Olson, James Guthrie, and Christopher Humphrey
Global Warning! Debating International Developments in New Public Financial Management

(for details see

The continuing application of New Public Management, "commercialisation" and privatisation of some public sector functions in Australia and Internationally may deny access to services for the economically disadvantaged, according to a new book discussing the impact of developments in new public financial management.

The book is the outcome of a unique two year collaborative project involving 24 senior accounting academics from eleven different countries, including Australia, France, Germany, Japan, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom and United States of America.

John Meyer, Professor of Sociology at Stanford University observes in his foreword to the book that it will be of great interest and value to a wide ranging audience - not only to those concerned with accounting and financial management, but also to organisational researchers, political scientists and sociologists.

"This book is about the rise and international impact of a social movement trying to reform public management around the world along rational and rationalistic lines. The roots of the movement are in professional accounting, especially in the private sector. The effort is to bring models of New Public Financial Management, with many associated accounting improvements, into place in state and local public organizations. The movement has gained considerable force in the last two decades, and has had widespread effects on the ways public organizations are perceived, on policies governing them, and sometimes on organizational practices.

Olov Olson, James Guthrie, and Christopher Humphrey, with colleagues from eleven countries, have put together an extraordinary review of the rise of New Public Management programs in these countries; on their march to more or less successful adoption and implementation, and on their impact on policy and practice. The project has been comparative in character, and the analyses look at events in particular countries in light of, and often in contrast to, events elsewhere.

 According to James Guthrie, Professor in Management at Macquarie Graduate School of Management and one of the book's editors, "Global Warning!" is the result of a comprehensive two-year research project encompassing eleven different countries.

"This book provides a much needed challenge to the rise and claimed international success of new public financial management systems. Previous research in the field has tended to focus on the accounting principles of reform but we have chosen to address organisational, social and managerial aspects as well".

"Throughout the book we have tried to highlight the impact on society of public financial management reform and the movement towards greater efficiency and a bottom-line orientation within the public sector."

"The book puts NPFM on trial in a way which it has never been in the past. It replaces caricatured, broad brush depictions of different national developments with a much needed detailed, comparative analysis of experiences with NPFM. It questions what so often has gone unquestioned; exploring the wide range of financial management techniques which lie at the heart of so many new public management initiatives, yet which have been repeatedly glossed over by leading public administration writers. It challenges prior theories and assumptions concerning the global spread and claimed irresistibility of NPFM. It shows how public financial management is a live debating subject, bursting with critical policy implications for the provision of public services"

 To order contact

Voluntary Organizations and Innovation

Stephen P. Osborne

Routledge, London 1998
ISBN 0-415-18256-5

This book is based upon a major study of the innovative capacity of voluntary organizations in the UK. It:

  • maps the extent of such activity
  • explores the key characteristics of the innovators and their innovations
  • tests four possible causal explanations of this capacity
  • develops an initial model of this innovative capacity
  • draws out the main recommendations fot managers in government and the voluntary sector in order to manage this capacity

It should be of interest to researchers about both the voluntary and the broader public sector.

 Dr. Stephen P Osborne,
Reader in Public Management,
Director of the Research Degrees Programme
Aston Business School,
Aston University,
B4 7ET, UK.
Telephone: 0121 359 3011 [ext. 4599] [within UK]
+ 44 121 359 3011 [ext. 4599] [outside UK]
Fax : 0121 333 5620 [within UK]
+ 44 121 333 5620 [outside UK]
E-mail :

Two Reports by the Parliamentary Committee for the Future in Finland

Committee for the Future of the Parliament of Finland

Report by the Committee for the Future on the Council of State (Government) Report Part 2: Skill and Fair Plan–An Active and Responsible Finland. Helsinki: 1998

Report on the Politics and Internet 2nd International Congress in Helsinki, Finland January 6-9, 1999. Helsinki: Committee for the Future and the National Fund for Reseach and Development.

Both reports may be obtained from the Finnish Parliament FIN 00102.

Updated February 22, 2004

Last updated: November 2009